At Mission of Mercy, we receive two types of letters: those you write to your sponsored child, and those your sponsored child writes to you.

Your letters come in waves of single envelopes, some with small gifts tucked inside.

Letters from your sponsored child, however, come in larger packages, each containing packets of letters from other children in your child’s project. Just as we bundle our shipments to each country to save money, we encourage our field staff to bundle letters together into major shipments.
Receiving packages of letters from the field is a little like Christmas every day: each letter reveals more of the child-like joy and growth that God enables through your support.

Our staff opens the package and sorts the letters by project. A review sheet is attached to each packet of letters to facilitate feedback for the project and country staff.
These review sheets also give us a record of issues that children mention in their letters: is a parent or sibling ill? Has their living situation changed? Is there something we need to ask our field staff to clarify or check with the child or the child's family?

Reading through each letter takes time, so every Wednesday morning our Sponsor Ministries staff comes together for a letter-reading party. Post-it note and pens, breakfast foods and juice fuel this mass reading.
This means that every Wednesday, our staff is reminded of why Mission of Mercy exists. The sweet gratitude, the wonderful drawings, the funny phrases children use – all of these are encouragements to us in our daily tasks.
Once every letter is read and each review sheet filled out, the letters are processed for mailing. Photos and drawings are re-stapled, and the letters begin their last leg of their journey toward your mailbox.

We are privileged to get a glimpse into the ministry God is doing in this child's life through your faithful support and encouraging words.